Our Client Support Packages

Keeping your smart home running smoothly and securely

Our Aftercare Support Packages

Who doesn’t appreciate peace of mind? If you’ve invested in smart home automation, it’s only right that you’ll want to know that everything will run as smoothly as possible, at all times. Ultimately, a smart home needs maintenance to stay in top form.

Our professionals can provide this maintenance for all smart homes and properties through the following support packages. We have an aftercare service for you whether your smart home system was installed by our experts or a different company.

Bronze Maintenance Package

Bronze Maintenance Package

From £67 a month

Entitles the customer to 1 mandatory visit a year

  • Up to 2 separate callouts available at the customer’s request
  • Entitles the customer to a 7% discount off any parts required
  • This discount applies to parts needed during the period of cover
  • We can upgrade or replace hardware or software as required
  • We can service and repair Control4, Crestron, Savant, URC and Lutron systems
  • This package is available for households throughout London
  • Benefit from a single point of contact for your aftercare support

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Silver Maintenance Package

Silver Maintenance Package

From £159 a month

Entitles the customer to 2 mandatory visits a year

  • Up to 3 separate callouts available at the customer’s request
  • Entitles the customer to a 25% discount off any parts required
  • This discount applies to parts needed during the period of cover
  • We can upgrade or replace hardware or software as required
  • We can service and repair Control4, Crestron, Savant, URC and Lutron systems
  • This package is available for households throughout London
  • Benefit from a single point of contact for your aftercare support

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Gold Maintenance Package

Gold Maintenance Package

From £250 a month

Entitles the customer to 3 mandatory visits a year

  • Up to 5 separate callouts available at the customer’s request
  • Entitles the customer to a 50% discount off any parts required
  • This discount applies to parts needed during the period of cover
  • We can upgrade or replace hardware or software as required
  • We can service and repair Control4, Crestron, Savant, URC and Lutron systems
  • This package is available for households throughout London
  • Benefit from a single point of contact for your aftercare support

Book Now

Platinum Maintenance Package

Platinum Maintenance Package

From £400 a month

  • Entitles the customer to 1 visit a month
  • This visit will be a detailed inspection delivering full peace of mind
  • We can replace parts free of charge
  • This applies when the parts that need replacing were installed by us
  • If any of these parts need repairing, we will replace them immediately
  • A 30% discount off eligible system upgrades
  • We can service and repair Control4, Crestron, Savant, URC and Lutron systems
  • Entitles client to unlimited callouts and 24/7 remote and telephone support
  • A guaranteed service level repair arrival or attendance within 24 hours of call
  • Benefit from a single point of contact for your aftercare support

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Our System Recovery Service

While our installers are always careful to install smart home solutions to detailed design plans and with future-proofing in mind, not all smart home installers on the market are necessarily so diligent.

If another company originally installed your system, we can restore it to full working order – whether it was poorly installed or you would just like to receive a better aftercare service than what your current provider offers.

  • Upgrading or expanding existing systems
  • Resolving issues caused by problematic installations
  • Providing higher-quality aftercare service than rival providers
  • Supporting systems originally installed by other integrators
  • Supporting systems fitted by companies that no longer exist
  • Supporting existing systems in just-purchased properties
  • Reconfiguring and reprogramming smart home systems
  • Updating the system’s software and firmware
  • Replacing existing hardware if necessary
  • Dealing with Control4, Crestron, Savant, URC and Lutron systems
  • Delivering aftercare for smart home tech all over the UK
  • Providing a single point of contact for ongoing support

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WHAT OUR CLIENTS SAY

5 Star Rating Trustpilot

Versed Automation
5.0 OUT OF 5

Good people they put in a surround system and bass shaker and very happy with it nice company

Glenn Passley

We had been having WiFi issues, Luke could not have been more helpful in sorting them out and making sure that everything was working fully before leaving, many thanks

Larissa

So I am very late on this review (sorry time flys when you are a new dad) - but a few months back Versedautomation installed 13 Unifi CCTV cameras, smart flood light and setup a Unifi network with 5 wireless access points and multiple switches for me in Orpington. They have done a brilliant job, even managing to get hold of the equipment somehow when everyone was out of stock! The system is still running flawlessly, the cables are all well managed and hidden away (even tidied some of my own bad cable management). We now have great WiFi in the garden when working from home, my cars that get updates over WiFi now finally have a perfect signal and actually get updates and the cameras give great piece of mind.

Ieuan

Technology Enthusiasts who always tried to impress and surprise me throughout our Smart home installation and I must say that the end finish is superb and Samuel and Team worked tirelessly to get my project completed on schedule. Their after care has been brilliant too changing a few settings for my daughters Ipad in with a few days of my email

Michael Lewis

Reliable service for maintaining my Control4 system, they are always professional, efficient and thorough.

Laura Jane Hughes

They designed and built our cinema Room, can’t keep the kids out of there. Highly recommend versed automation

Becky Shaul

This firm is excellent. Yamen who carried out the work was extremely polite and efficient, and he and Samuel made sure everything went smoothly.

Michael Taylor

Excellent work all carried out efficiently with polite friendly staff.

Vanessa Hughes

Outstanding work done on home entertainment system across 4 rooms at extremely high quality, excellent care taken with already existing equipment and helped procure new ones also. Can’t speak highly enough about the service and outcome - I’d be the first to recommend to anyone.

M

Very helpful

Chinyere Diamond Ngwu

The best and most reliable

Helen Ngwu

Good after care service , would recommend them as they sorted my Av system for my 7 bedroom property.

Thaya Suresh

Great Tv Hang and Audio visual installation in our large property in Purley, 7 bedrooms all to a sterling finish, would highly recommend versedautomation

Elliott Valentine

Intuitive Team, Speedy and attentive Company, did an exceptional professional Job from start to Finish. Outcome is amazing and have already recommended them to a friend. Absolutely chuffed with my amazing Cinema room.

Remi Rowland

Fantastic Company, Amazing support and very competitively as I made dead cert as an accountant by trade

Shujaat Husain

Really happy with our Audio visual installation. Great work from team. Amazing Company

Barry

Exceptionally Clever Group, incredible Turn around on our my home automation installation. Really happy with the service and knowledgeable Engineers

Ismaail Rehman

The Audio visual and surround system carried out works really well and my son is now happy as his ceiling bedroom speakers are finally working now. Great Company very patient with all our requests

Akhtar Jan

My aunt tasked me to find a credible company to design, install and intergrate her Smart home, which was at first a scary feeling but after one call and a consultation visit with Versed automation Ltd I quickly realised the other companies who came out were no match to their expertise and enthusiasm. After a 12 week build, my aunt has finally been able to move back into her home and is ecstatic with her ability to set mood lighting, close blinds from her phone and watch what she wants where she wants...amazing work guys and will definitely recommend!

Hannah

Home Automation Installation completely surpassed all my expectations. It was a big investment for our family but from the beginning they were very professional with planning, design and support. There were no hidden charges and they have a super team. Their staff were always friendly and available but Yemen, who was responsible for all the fittings was brilliant. You can probably tell I am incredibly happy with the end result and have recommended their services to a family member already.

DAVID CHRISTOPHER HOWELL

Our Recent Projects

We regularly undertake a range of design and installation projects in homes around the UK. Here are just some projects we have completed and an in-depth look at each of them.

Total Control URC Home Automation Installation In Oxford

Brand Name : URC
Location: Oxford

Summary A smarter home property installation A 9-bedroom property in Oxford needed...

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Control4 Home Automation & WiFi Upgrade in East Barnet

Brand Name : Control4
Location: East Barnet

Summary An oversized property in need of Smart Home Functionality In East...

Read More

Latest News

Things move fast in the world of automation technology. Here’s what’s been happening as well as tips for making the most of the smart setup in your home or workplace.

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Need Help With Your Next Project?

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