Our Client Support Packages

Keeping your smart home running smoothly and securely

Our Aftercare Support Packages

Who doesn’t appreciate peace of mind? If you’ve invested in smart home automation, it’s only right that you’ll want to know that everything will run as smoothly as possible, at all times. Ultimately, a smart home needs maintenance to stay in top form.

Our professionals can provide this maintenance for all smart homes and properties through the following support packages. We have an aftercare service for you whether your smart home system was installed by our experts or a different company.

Bronze Maintenance Package

Bronze Maintenance Package

From £67 a month

Entitles the customer to 1 mandatory visit a year

  • Up to 2 separate callouts available at the customer’s request
  • Entitles the customer to a 7% discount off any parts required
  • This discount applies to parts needed during the period of cover
  • We can upgrade or replace hardware or software as required
  • We can service and repair Control4, Crestron, Savant, URC and Lutron systems
  • This package is available for households throughout London
  • Benefit from a single point of contact for your aftercare support

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Silver Maintenance Package

Silver Maintenance Package

From £159 a month

Entitles the customer to 2 mandatory visits a year

  • Up to 3 separate callouts available at the customer’s request
  • Entitles the customer to a 25% discount off any parts required
  • This discount applies to parts needed during the period of cover
  • We can upgrade or replace hardware or software as required
  • We can service and repair Control4, Crestron, Savant, URC and Lutron systems
  • This package is available for households throughout London
  • Benefit from a single point of contact for your aftercare support

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Gold Maintenance Package

Gold Maintenance Package

From £250 a month

Entitles the customer to 3 mandatory visits a year

  • Up to 5 separate callouts available at the customer’s request
  • Entitles the customer to a 50% discount off any parts required
  • This discount applies to parts needed during the period of cover
  • We can upgrade or replace hardware or software as required
  • We can service and repair Control4, Crestron, Savant, URC and Lutron systems
  • This package is available for households throughout London
  • Benefit from a single point of contact for your aftercare support

Book Now

Platinum Maintenance Package

Platinum Maintenance Package

From £400 a month

  • Entitles the customer to 1 visit a month
  • This visit will be a detailed inspection delivering full peace of mind
  • We can replace parts free of charge
  • This applies when the parts that need replacing were installed by us
  • If any of these parts need repairing, we will replace them immediately
  • A 30% discount off eligible system upgrades
  • We can service and repair Control4, Crestron, Savant, URC and Lutron systems
  • Entitles client to unlimited callouts and 24/7 remote and telephone support
  • A guaranteed service level repair arrival or attendance within 24 hours of call
  • Benefit from a single point of contact for your aftercare support

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Our System Recovery Service

While our installers are always careful to install smart home solutions to detailed design plans and with future-proofing in mind, not all smart home installers on the market are necessarily so diligent.

If another company originally installed your system, we can restore it to full working order – whether it was poorly installed or you would just like to receive a better aftercare service than what your current provider offers.

  • Upgrading or expanding existing systems
  • Resolving issues caused by problematic installations
  • Providing higher-quality aftercare service than rival providers
  • Supporting systems originally installed by other integrators
  • Supporting systems fitted by companies that no longer exist
  • Supporting existing systems in just-purchased properties
  • Reconfiguring and reprogramming smart home systems
  • Updating the system’s software and firmware
  • Replacing existing hardware if necessary
  • Dealing with Control4, Crestron, Savant, URC and Lutron systems
  • Delivering aftercare for smart home tech all over the UK
  • Providing a single point of contact for ongoing support

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WHAT OUR CLIENTS SAY

5 Star Rating Trustpilot

Versed Automation
5.0 OUT OF 5

Outstanding work done on home entertainment system across 4 rooms at extremely high quality, excellent care taken with already existing equipment and helped procure new ones also. Can’t speak highly enough about the service and outcome - I’d be the first to recommend to anyone.

M

Very helpful

Chinyere Diamond Ngwu

The best and most reliable

Helen Ngwu

Good after care service , would recommend them as they sorted my Av system for my 7 bedroom property.

Thaya Suresh

Great Tv Hang and Audio visual installation in our large property in Purley, 7 bedrooms all to a sterling finish, would highly recommend versedautomation

Elliott Valentine

Intuitive Team, Speedy and attentive Company, did an exceptional professional Job from start to Finish. Outcome is amazing and have already recommended them to a friend. Absolutely chuffed with my amazing Cinema room.

Remi Rowland

Fantastic Company, Amazing support and very competitively as I made dead cert as an accountant by trade

Shujaat Husain

Really happy with our Audio visual installation. Great work from team. Amazing Company

Barry

Exceptionally Clever Group, incredible Turn around on our my home automation installation. Really happy with the service and knowledgeable Engineers

Ismaail Rehman

The Audio visual and surround system carried out works really well and my son is now happy as his ceiling bedroom speakers are finally working now. Great Company very patient with all our requests

Akhtar Jan

My aunt tasked me to find a credible company to design, install and intergrate her Smart home, which was at first a scary feeling but after one call and a consultation visit with Versed automation Ltd I quickly realised the other companies who came out were no match to their expertise and enthusiasm. After a 12 week build, my aunt has finally been able to move back into her home and is ecstatic with her ability to set mood lighting, close blinds from her phone and watch what she wants where she wants...amazing work guys and will definitely recommend!

Hannah

Home Automation Installation completely surpassed all my expectations. It was a big investment for our family but from the beginning they were very professional with planning, design and support. There were no hidden charges and they have a super team. Their staff were always friendly and available but Yemen, who was responsible for all the fittings was brilliant. You can probably tell I am incredibly happy with the end result and have recommended their services to a family member already.

DAVID CHRISTOPHER HOWELL

Fantastic service from start to finish. Reliable and honest throughout. Highly recommended.

AC

Incredible service with our Audio visual and tv commercial display in our shop Krunk, fantastic team to work with. Can’t speak anymore highly of them. Thanks versed automation

Jubahir

Professional team. Execellent service and job well done. Very pleased

Ij K

Needed a smart security system for my house and messaged Versed automation online. I received a call back straightway, had a home assessment 2 days later and the work scheduled and completed the following week. I'm very happy with the results and overall found them to be very professional, quick and great value for money

Mike Winter

Awesome, didn’t know what I was missing! Now I have added comfort in my home. Quick installation and team was also very professional too. Thumbs up!

Nnenna Owoghiri

What an amazing team. Went above and beyond to recommended, supply and install a fully integrated home automation system. The URC is a great toy and very cool. WiFi is on fire!!! Will be using them without hesitation moving forward. Anthony and his team are professional, experienced and a pleasure to work with.

Kainepatel Patel

Our Recent Projects

We regularly undertake a range of design and installation projects in homes around the UK. Here are just some projects we have completed and an in-depth look at each of them.

URC Home Automation Installation in Purley

Brand Name : URC
Location: Purley

Summary A multifaceted smart home solution At a home in the prestigious...

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URC Home Automation Installation in Ealing

Brand Name : URC
Location: Ealing

Summary An all-in-one smart home system At a property in West London’s...

Read More

Latest News

Things move fast in the world of automation technology. Here’s what’s been happening as well as tips for making the most of the smart setup in your home or workplace.

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Need Help With Your Next Project?

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We’re ready to take your call to give free advice on your project. Call us today to speak to one of our experts on 0203 865 6433 or contact us via message using the button below.

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