Our Client Support Packages

Keeping your smart home running smoothly and securely

Our Aftercare Support Packages

Who doesn’t appreciate peace of mind? If you’ve invested in smart home automation, it’s only right that you’ll want to know that everything will run as smoothly as possible, at all times. Ultimately, a smart home needs maintenance to stay in top form.

Our professionals can provide this maintenance for all smart homes and properties through the following support packages. We have an aftercare service for you whether your smart home system was installed by our experts or a different company.

Bronze Maintenance Package

Bronze Maintenance Package

From £67 a month

Entitles the customer to 1 mandatory visit a year

  • Up to 2 separate callouts available at the customer’s request
  • Entitles the customer to a 7% discount off any parts required
  • This discount applies to parts needed during the period of cover
  • We can upgrade or replace hardware or software as required
  • We can service and repair Control4, Crestron, Savant, URC and Lutron systems
  • This package is available for households throughout London
  • Benefit from a single point of contact for your aftercare support

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Silver Maintenance Package

Silver Maintenance Package

From £159 a month

Entitles the customer to 2 mandatory visits a year

  • Up to 3 separate callouts available at the customer’s request
  • Entitles the customer to a 25% discount off any parts required
  • This discount applies to parts needed during the period of cover
  • We can upgrade or replace hardware or software as required
  • We can service and repair Control4, Crestron, Savant, URC and Lutron systems
  • This package is available for households throughout London
  • Benefit from a single point of contact for your aftercare support

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Gold Maintenance Package

Gold Maintenance Package

From £250 a month

Entitles the customer to 3 mandatory visits a year

  • Up to 5 separate callouts available at the customer’s request
  • Entitles the customer to a 50% discount off any parts required
  • This discount applies to parts needed during the period of cover
  • We can upgrade or replace hardware or software as required
  • We can service and repair Control4, Crestron, Savant, URC and Lutron systems
  • This package is available for households throughout London
  • Benefit from a single point of contact for your aftercare support

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Platinum Maintenance Package

Platinum Maintenance Package

From £400 a month

  • Entitles the customer to 1 visit a month
  • This visit will be a detailed inspection delivering full peace of mind
  • We can replace parts free of charge
  • This applies when the parts that need replacing were installed by us
  • If any of these parts need repairing, we will replace them immediately
  • A 30% discount off eligible system upgrades
  • We can service and repair Control4, Crestron, Savant, URC and Lutron systems
  • Entitles client to unlimited callouts and 24/7 remote and telephone support
  • A guaranteed service level repair arrival or attendance within 24 hours of call
  • Benefit from a single point of contact for your aftercare support

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Our System Recovery Service

While our installers are always careful to install smart home solutions to detailed design plans and with future-proofing in mind, not all smart home installers on the market are necessarily so diligent.

If another company originally installed your system, we can restore it to full working order – whether it was poorly installed or you would just like to receive a better aftercare service than what your current provider offers.

  • Upgrading or expanding existing systems
  • Resolving issues caused by problematic installations
  • Providing higher-quality aftercare service than rival providers
  • Supporting systems originally installed by other integrators
  • Supporting systems fitted by companies that no longer exist
  • Supporting existing systems in just-purchased properties
  • Reconfiguring and reprogramming smart home systems
  • Updating the system’s software and firmware
  • Replacing existing hardware if necessary
  • Dealing with Control4, Crestron, Savant, URC and Lutron systems
  • Delivering aftercare for smart home tech all over the UK
  • Providing a single point of contact for ongoing support

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Our Recent Projects

We regularly undertake a range of design and installation projects in homes around the UK. Here are just some projects we have completed and an in-depth look at each of them.

Total Control URC Home Automation Installation In Oxford

Brand Name : URC
Location: Oxford

Summary A smarter home property installation A 9-bedroom property in Oxford needed...

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Control4 Home Automation & WiFi Upgrade in East Barnet

Brand Name : Control4
Location: East Barnet

Summary An oversized property in need of Smart Home Functionality In East...

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Latest News

Things move fast in the world of automation technology. Here’s what’s been happening as well as tips for making the most of the smart setup in your home or workplace.

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